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Relief is just a phone call away. We offer private on-site training, customized to meet your needs.
See Services for more information.



CSS Webinars

• Systems for Improving Collections

• California Part B Medicare


CSS Seminars

• Systems for Building a Successful Practice

• Intensive Billing & Collections Systems for 2008

• Codes, Fees & EOBs


    Check the CSS calendar for current webinar/seminar schedules & registration details

small red hex Systems for Improving Collections - Webinar

If your collections are less than 90%, you need to take this webinars and improve your collections and cash flow today.

• Financial policies that work
• Insurance verification
• Minimizing overhead
• Effective patient billing
• Lien logs and tracking systems
• Collection letters
• Plus many more strategies

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small red hex California Part B Medicare - Webinar

Federal laws require that you bill Medicare for all manual manipulatioin to the spine. Effective September 2, 2008, Palmetto GBA will be the Medicare Administrative Contractor. This webinar will prepare you for a smoother transition. Are you ready?

• Proper completion of the CMS-1500 (08/05) form
• Proper use of the New ABN required as of September 1, 2008
• Proper use of Medicare modifiers
• Documentation requirements for subluxations and visits
• New LCDs for both Northern and Southern California

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small red hex Systems for Building a Successful Practice

must attend workshop

Acquire essential skills that every office needs to know, plus learn relationship-building techniques that turn patients into loyal, lifetime-referring patients.

Who will benefit most:
New Chiropractors (especially if you run the office yourself!)
and C.A.s

What you'll learn:
• Job descriptions and daily procedures
• Psychology of Collections - asking for money and collecting it
• The power of words that get the results you want
• Required forms and scripts for presentation and completion
• Telephone techniques
• Scheduling guidelines
• Scripts:
Scheduling new patients, first visit, report of findings, scheduling appointments, missed appointments, plus scripts for handling patients who arrive early or late, doctor running behind and other distractions

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small red hex Intensive Billing & Collections Systems for 2008

receive accurate payments

Submit claims with confidence. Take control of your cash flow and reduce overhead. Collect money from patients now. Keep your AR to a minimum.

Who will benefit most:
New Doctors and new C.A.s

What you'll learn:
• How to get faster payments
• Get payment the first time by producing "clean claims"
• How required forms and notices work
• Reduce delays and red flags
• Financial policies that work
• Cash patient forms and billing procedures
• CA state laws regarding prompt payments, hardship discounts and pre-pay
• Communication skills with patients, insurance carriers, & attorneys
• Tracking systems to ensure all claims are paid on time & not lost
• Liens: Personal injury and workers' compensation
• 2008 procedural diagnosis, supply codes and fee schedules
• Insurance verification - avoiding surprises
• Medicare, health insurance, personal injury, workers' compensation billing
• Reduce denials and reductions in payments using the proper modifiers
• Filing complaints against attorneys and insurance carriers
• NPI numbers and proper completion of the CMS-1500 (08/05) form
• How to get paid up-front for copies of records and PI reports
• Protocol for processing requests for records and reports

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small red hex Codes, Fees & EOBs

what you need to finish the job

Stay up on the latest procedural, diagnostic, supply codes and fees, and recent changes that can affect your practice this year.

Who will benefit most:
Experienced D.C.s and C.A.s with 1 year of hands-on billing experience

What you'll learn:
• Medicare 2008 have your bills processed the first time!
• Workers' Compensation 2008
• Current CPT, ICD-9 and HCPCS codes
• Proper use of modifiers
• Billing techniques that resolve denials and reductions
• Curb unnecessary denials and reductions with challenge letters

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Chiropractic Success Systems™ ©2004 - 2008   831 438-0861 - P.O.Box 67294, Scotts Valley, CA 95067-7294     CONTACT