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Need Training?
Relief is just a phone call away. We offer private on-site training, customized to meet your needs.
See Services for more information.

Everybody's talking about them, but what is a Webinar? A webinar is a Web-based seminar. It's a live, interactive presentation that makes sharing information online quick and easy. Have a computer? Have a phone? Have internet access? That's all you need!" "Don't have internet access? No problem! We record our webinars to DVD so that you can view them at your convenience.

Saves you time and money. No more traveling or time away from your practice and home.

• Essential Coding for the Chiropractic Practice

• Systems for Improving Your Collections

• California Medicare Part B

• California Workers' Compensation

• California Personal Injury

• Systems for Building a Successful Practice

Essential Coding for the Chiropractic Practice - Webinar

Submit claims with confidence.
Keep your AR to a minimum

• Proper coding for "cash practices" and practices that "accept "payment directly from health insurance carriers
• Correct Coding for all types of patients (cash, personal injury, Medicare, health insurance and workers' compensation*) 2009 procedural (CPT), diagnosis (ICD-9), supply codes (HCPCS) codes
• Get payment the first time by producing "clean claims"
• Reduce delays and red flags
• Proper completion of the CMS-1500 (08/05) form
• NPI numbers
• Reduce denials and reductions in payments using proper modifiers

4 hours of instructions split into two 2 hour webinars
Available in all states
This webinar is a prerequisite for several other webinars.*

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Systems for Improving Collections - Webinar

Take control of your cash flow and reduce overhead.
Collect money from patients now!

If your collections are less than you want them to be, this Webinar is for you! Apply the systems presented and your collections and cash flow will improve immediately.

• Financial policies that work
• Insurance verification - avoiding surprises
• Minimizing overhead
• Effective patient billing and collection letters
• Tracking systems to ensure all claims are paid on time and not lost
• Collection letters
• Plus many more strategies
• Communications skills with patients and insurance carriers
• Filing complaints against insurance carriers
• How to get paid up-front for copies of records

4 hours of instructions split into two 2 hour webinars
Available in all states

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California Part B Medicare - Webinar

Federal laws require that you bill Medicare for most manual manipulations to the spine. Palmetto is California's current Medicare Administrative Contractor and we will cover their specific requirements.

• Proper completion of the CMS-1500 (08/05) form
• Proper use of the New ABN required as of March 1, 2009
• Proper use of Medicare modifiers
• Documentation requirements for subluxations and visits
• New LCDs for both Northern and Southern California

2 hours of instruction taken on 1 day
California only

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California Workers' Compensation - Webinar

This Webinar will cover California Workers' Compensation laws and will focus on how to deal with patients, employers and adjusters to determine if you will get paid for the first and subsequent visits.

• Required forms, notices and reports including but not limited to First Report, PR2s and PR4s.
• Utilization review
• ACOEM
• Filing Applications for Adjudication of Claims, Liens and Declarations of Readiness to Proceed
• California Official Medical Fee Schedule
• Proper completion of the CMS-1500 (08/05)
• And much more

2 hours of instruction taken on 1 day
California only
Prerequisite: Essential Coding Webinar*

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California Personal Injury - Webinar

We will cover the most efficient ways to handle both automobile related accidents and non-vehicular accidents such as slips and falls. The focus will be what you need to do to get paid in a timely manner and to keep your accounts receivable to a minimum.

• Financial policies that get you paid
• Suggested and required forms
• Verification of coverage and benefits
• Communications with attorneys, insurance carriers and patients
• Working with liens cases and getting paid in full
• Payment for copies of records and reports
• Dealing with attorney's request for reductions of liens
• And much more...

2 hours of instruction taken on 1 day
California only

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* Prerequisite may be waived for people who have taken the following seminars with Lisa Bilodeau in a hotel setting: Codes, Fees, and EOBS, Intensive Billing and Collections for 2008 or the Chiropractic Insurance Basics.

To verify your attendance we will need to have the name of the seminar and the exact date you attended.

Systems for Building a Successful Practice

Acquire essential skills that every office needs to know, plus learn relationship-building techniques that turn patients into loyal, lifetime-referring patients.

Who will benefit most:
New Chiropractors (especially if you run the office yourself!)
and C.A.s

What you'll learn:

• Job descriptions and daily procedures
  
• Psychology of Collections - asking for money and collecting it
  
• The power of words that get the results you want
  
• Required forms and scripts for presentation and completion
  
• Telephone techniques
  
• Scheduling guidelines
  
• Scripts: Scheduling new patients, first visit, report of findings, scheduling appointments, missed appointments, plus scripts for handling patients who arrive early or late, doctor running behind and other distractions

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