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WEBINARS - convenient DVD packages

Special Offer: Buy All Five Webinars DVD Package

Buy all five webinars and save 15%! $625 $540
More info and to order >


California Workers' Compensation

How to deal with patients, employers and adjusters. Prevent costly errors and receive accurate payments. Includes pre-required Essential Codings
More info and to order >


California Personal Injury

Take control of your cash flow and reduce overhead. Collect money from patients now!
More info and to order >


Systems for Improving Your Collections

Take control of your cash flow and reduce overhead. Collect money from patients now!
More info and to order >


Essential Coding for the Chiropractic Practice

Submit claims with confidence. Keep your AR to a minimum.
More info and to order >


California Part B Medicare

Federal laws require that you bill Medicare for all manual manipulation to the spine. Effective March 1, 2009, Palmetto GBA will be the Medicare Administrative Contractor. This DVD and materials package will prepare you for a smoother transition.
More info and to order >




OFFICE AIDS
dvd cover image

Systems for Building a Successful Practice
- DVD PACKAGE

Seminar presentation by Lisa Bilodeau, C.A. President of Chiropractic Success Systems with special guest Chiropractic Assistant Trainer Sherry Hodge, C.A. demonstrating proper first visit and report of finding procedures and proper scripts for scheduling, and handling missed appointments, patients who arrive early and late, collecting money and much, much more.
More info and to order >


How To Hire

HOW TO HIRE A SENSATIONAL C.A.
Compiled by Sherry Hodge

This package/program is a tried and proven technique for hiring the right C.A. for your practice. There are no guarantees in selection, but most obvious mistakes have been avoided. This program has produced some for the best career C.A.s in the profession.
More info and to order >



sensational scripts

SENSATIONAL SUCCESS SCRIPTS
FOR CHIROPRACTIC ASSISTANTS

Presented by Sherry Hodge, Support System Specialist.
Special presentations by
Dr. Joe Felesia & Dr. Guy Riekeman

This book and/or audio series is designed to assist Chiropractic offices in accomplishing the ultimate goal of reaching your potential in caring for patients. Each section has the "Scripts" and is followed by a section to be used as worksheets to learn and practice the scripts. Copy these sheets on your copy machine and "own" these scripts. Over 300 minutes of C.A. training.
More info and to order >



forms cover

BASIC OFFICE FORMS AND COLLECTION LETTERS
Written and prepared by Lisa Bilodeau

Why waste time and money creating forms and writing letters that already exist? Why waste money buying forms in bulk when you need just a few? Time is money and money is time! Let us save you both!
More info and to order >







small red hex California Workers' Compensation - DVD Webinar Package
PLUS Essential Coding for the Chiropractic Practice


This Webinar covers California Workers' Compensation laws and focuses on how to deal with patients, employers and adjusters to determine if you will get paid for the first and subsequent visits. The prerequired webinar, Essential Codings, is included.


California Workers' Compensation

2 hours of instruction

  • Required forms, notices and reports including but not limited to First Report, PR2s and PR4s
  • Utilization review
  • ACOEM
  • Filing Applications for Adjudication of Claims, Liens and Declarations of Readiness to Proceed
  • California Official Medical Fee Schedule
  • Proper completion of the CMS-1500 (08/05)
  • And much more...
PLUS

Essential Coding for the Chiropractic Practice

4 hours of instruction

  • Proper coding for "cash practices" and practices that "accept "payment directly from health insurance carriers
  • Correct coding for all types of patients (cash, personal injury, Medicare,
    health insurance and workers' compensation*) 2010 procedural (CPT),
    diagnosis (ICD-9), supply codes (HCPCS) codes
  • Get payment the first time by producing "clean claims"
  • Reduce delays and red flags
  • Proper completion of the CMS-1500 (08/05) form
  • NPI numbers
  • Reduce denials and reductions in payments using proper modifiers

Total 6 hours of instruction


$264.00    

or if you would like to keep shopping:



small red hex California Personal Injury - DVD Webinar Package


We will cover the most efficient ways to handle both automobile related accidents and non-vehicular accidents such as slips and falls. The focus will be what you need to do to get paid in a timely manner and to keep your accounts receivable to a minimum.

  • Financial policies that get you paid
  • Suggested and required forms
  • Verification of coverage and benefits
  • Communications with attorneys, insurance carriers and patients
  • Working with liens cases and getting paid in full
  • Payment for copies of records and reports
  • Dealing with attorney's request for reductions of liens
  • And much more...

California only

$97.00    

or if you would like to keep shopping:



small red hex Systems for Improving Collections DVD Webinar Package


If your collections are less than you want them to be, this Webinar is for you! Apply the systems presented and your collections and cash flow will improve immediately.

  • Financial policies that work
  • Insurance verification - avoiding surprises
  • Minimizing overhead
  • Effective patient billing systems and collection letters
  • Tracking systems to ensure all claims are paid on time and not lost
  • Collection letters
  • Plus many more strategies
  • Communications skills with patients and insurance carriers
  • Filing complaints against insurance carriers
  • How to get paid up-front for copies of records

Applies to all states

$157.00    

or if you would like to keep shopping:


small red hex Essential Coding DVD Webinar Package

Includes previously recorded webinar and materials and forms on DVD plus webinar handouts.

  • Proper coding for "cash practices" and practices that "accept "payment directly from health insurance carriers
  • Correct coding for all types of patients (cash, personal injury, Medicare,
    health insurance and workers' compensation*) 2009 procedural (CPT),
    diagnosis (ICD-9), supply codes (HCPCS) codes
  • Get payment the first time by producing "clean claims"
  • Reduce delays and red flags
  • Proper completion of the CMS-1500 (08/05) form
  • NPI numbers
  • Reduce denials and reductions in payments using proper modifiers

Applies to all states.

$157.00    

or if you would like to keep shopping:



small red hex California Part B Medicare DVD Webinar Package

Includes previously recorded webinar and materials and forms on DVD plus webinar handouts.

Federal laws require that you bill Medicare for all manual manipulatioin to the spine. Effective September 1, 2008 Palmetto GBA will be the Medicare Administrative Contractor.

  • New 2010 Modifiers
  • Proper completion of the CMS-1500 (08/05) form
  • Proper use of the New ABN required as of 2009
  • Proper use of Medicare modifiers
  • Documentation requirements for subluxations and visits
  • LCDs for both Northern and Southern California

$107.00    

or if you would like to keep shopping:



small red hexSpecial Offer: Buy All Five Webinars DVD Package - Save 15%!

Previously recorded webinars and materials and forms on DVDs plus webinar handouts for all five webinars. A total of 14 hours instruction amd includes a binder with notes in addition to the DVDs. $625 $540

  • Essential Coding for the Chiropractic Practice
  • Systems for Improving Collections
  • California Personal Injury
  • California Medicare Part B
  • California Workers' Compensation

$540.00    

or if you would like to keep shopping:






small red hex Systems for Building a Successful Practice DVD Package

binder cover

Seminar presentation by Lisa Bilodeau, C.A. President of Chiropractic Success Systems with special guest appearance by chiropractic assistant Trainer Sherry Hodge, C.A. demonstrating proper first visit and report of finding procedures and proper scripts for scheduling, and handling missed appointments, patients who arrive early and late, collecting money, and much, much more.


Contains:
DVDs and a binder with seminar handouts


Acquire essential skills that every office needs to know, plus learn relationship-building techniques that turn patients into loyal, lifetime-referring patients.


Who will benefit most:
• New Chiropractors (especially if you run the office yourself!)
• C.A.s


What you'll learn:

  • Job descriptions and daily procedures
  • Psychology of Collections - asking for money and collecting it
  • The power of words that get the results you want
  • must have training
  • Required forms and scripts for presentation and completion
  • Telephone techniques
  • Scheduling guidelines
  • Scripts: Scheduling new patients, first visit, report of findings, scheduling appointments, missed appointments, plus scripts for handling patients who arrive early or late, doctor running behind and other distractions

If you have received a VIP coupon please order here.


$307.00    


or if you would like to keep shopping:

-


small red hex How to Hire a Sensational Chiropractic Assistant

how to hire  -- book cover

Compiled by Sherry Hodge

Time and energy are very important when it comes to the hiring process. In my opinion the "Application Meeting" (group meeting) is by far the most effective when it comes to time and energy. Too many doctors are being "held hostage" by an inappropriate staff due to the concerns of the time and energy involved in finding a much better staff member. I hope this process will eliminate those concerns and even make it fun.





Contents:

  • Newspaper Ad: How to place
  • Newspaper Ad: Sample
  • Scripts for answering the Ad
  • Form for taking calls
  • Application Meeting Format
    (12 pages)
  • Application for Employment
  • Application Meeting Questions
  • What to Look for (Questions)
  • Clerical Testing
  • Clerical Testing (Answers)
  • Personal Interview Questions
  • Training Schedule
  • Checklist

$70.00    

or if you would like to keep shopping:

To pay by mail or fax:

Download order form

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small red hex Sensational Success Scripts for Chiropractic Assistants

how to hire  -- book cover

Presented by Sherry Hodge, Support System Specialist

This book and/or audio series is designed to assist Chiropractic offices in accomplishing the ultimate goal of reaching your potential in caring for patients. Each section has the "Scripts" and is followed by a section to be used as worksheets to learn and practice the scripts.







  • Scheduling new patients
  • Scheduling appointments
  • Re-scheduling missed appointments
  • Plan to decrease missed appointments
  • Collecting after the first visit
  • Collecting from past-due accounts
  • Screening calls
  • New patient greeting and collection scripts
  • Handling front desk dramas
  • And more

Over 300 minutes of C.A. training
Special presentations by Dr. Joe Felesia and Dr. Guy Riekeman


Book & C.D.s ........................................ $180.00    

or if you would like to keep shopping:


Book only ........................................ $75.00    

or if you would like to keep shopping:


To pay by mail or fax:

Download order form

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small red hex Basic Office Forms and Letters

form cover

Written and prepared by Lisa Bilodeau

These forms are the foundations, on which you can build or create your own forms. It is as simple as, 1. Buy, 2. Transfer to your computer, 3. Customize, and 4. Print.

These forms are written in Microsoft Word 97 and you can easily customize them to meet your needs, such as adding your office name, address, phone number, and print.



Basic Office Forms

  • Opening and Closing Check List
  • First Adjustment Doctor's Call Slip
  • Care Call Slip
  • New Patient Check Lists
  • Routing Slips
  • Promissory Note/Installment Agreement
  • Patient Up-Date Form
  • Insurance Verification Forms
  • Workers' Compensation Lien Log
  • PI Financial Policy for the State of California
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  • Basic Financial Policy for Cash, Insurance, Workers' Compensation, and Medicare
  • Medicare Explanation of Non-Covered Services
  • Diagnosis Sheet
  • Contact Log
  • Audit Form
  • Personal Injury
  • Lien Log
  • Workers' Compensation Pre-Authorization Log
  • Workers' Compensation Lien Log
  • Plus More
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Collection Letters

  • Letters of Intentions
  • Amnesty Letter
  • 10 Day Notice
  • Letter of Forgiveness
  • Request for Additional Information
  • 97140 Denial Letter
  • 97140 Statement
  • 97140 CCI Edit Letter
  • EM Plus CMT Letter
  • Pro-cert Fee Letter
  • PI Med-Pay Reduction Letter
  • Lien Cover Letter
  • Proof of Service
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  • Communication Log
  • Attorney Reduction Letter
  • PR-2 Not Allowed Letter
  • -86 Modifier Statement
  • Workers' Compensation Failure to Comply CCR 9792.6(c)(1) (For use on WC prior to 1/1/04 in CA only)
  • Denial of EM and CMT on Same Day Letter
  • Down Coding CMT Letter
  • Denied PR-2 Letter
  • Incorrect PT Reduction Letter
  • Plus More
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$65.00    

or if you would like to keep shopping:

To pay by mail or fax:

Download order form

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Chiropractic Success Systems™ ©2004 - 2009   831 438-0861 - P.O.Box 67294, Scotts Valley, CA 95067-7294     CONTACT